Author Archives: jmmcclelland

About jmmcclelland

The CEO of Goodwill Industries of Central Indiana, Social Entrepreneur

Our Corporate Social Responsibility as an Employer

The organization I lead now has over 3,200 employees, two-thirds of whom have limited options because of a disability, criminal history, low education level, or other significant barrier. And while there are a lot of part time employees among those … Continue reading

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Coming full circle

January 19, 2015 was the 152nd anniversary of the birth of Edgar Helms, the founder of Goodwill. At the beginning of the 20th Century, he came up with an idea that included asking people to donate clothing and household items … Continue reading

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The Magnificence of the Ordinary

(Note: This piece was first posted in December 2013). While solutions to major social problems must be macro in scale, in the final analysis we must see results in the lives of individual people. As Peter Drucker reminded us, the … Continue reading

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Optimizing

I describe Goodwill’s overall objective in general terms as “Maximizing mission-related impact while maintaining a financial position that enhances long term viability.” Of course, such a definition requires that we be able to define mission-related impact. And, despite the use … Continue reading

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Thanksgiving

As this is my last Thanksgiving while serving as president of Goodwill in central Indiana, I am a bit more reflective than I usually am in the early days of what is typically the busiest time of year for me. … Continue reading

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The Millennials

A lot has been written about the generation known as Millennials – some positive, some less so. Of course, ascribing a particular set of characteristics to an entire generation of people is a bit absurd, given the enormous variability one … Continue reading

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On Character Development

In my September 2, 2014 post to this blog, I described how, over the past 20 or more years, my colleagues at Goodwill and I have been working to build a strong, dynamic, serving institution. Such institutions are vitally important … Continue reading

Posted in Business and Mission, Early Childhood Development | Tagged , , | 1 Comment