During his career Jim has served on numerous not-for-profit boards at the local, national, and international levels and chaired several of them. Much of his international involvement has been through Goodwill Industries, and for the past decade he has helped start new Goodwill organizations in South Korea.
At the local level, Jim is a member of the Board of Visitors of the Indiana University Kelley School of Business - Indianapolis, and the Board of Governors of the Economic Club of Indiana.
Tag Archives: CEO
For years, I’ve considered the most unique aspect of Goodwill to be the way and the extent to which we blend business and a social mission. More recently, though, perhaps equally unique is the extent to which we are leveraging … Continue reading
Forty years after starting my Goodwill career, I attempted to summarize on one chart the essence of what I have learned about the ingredients necessary to sustain organizational success over a long period of time. Here’s a brief explanation of … Continue reading
The fastest growing part of our organization is our ecommerce unit. By enabling us to sell many items for substantially more than they would sell for in a Goodwill store, our ecommerce operations enable us to be better stewards of … Continue reading
Individuals who want to have a good reputation need to follow some pretty basic rules, such as: Don’t lie, steal, or cheat Do what you say you will do Never do anything you wouldn’t want posted on the Internet for … Continue reading
Employing people with limited options – Nothing we do is more important At Goodwill, the collection and sale of used goods has always been a means to an end rather than an end in itself. The organization grew out of … Continue reading
Organizations that excel over long periods of time typically have been able to sustain strong leadership over a relatively long period of time. They have good governing bodies and effective chief executives, and they aspire to become something better than … Continue reading
Over the years I have read countless books and articles on topics related to organizations, leadership, and management, and I have learned more from the writings of Peter Drucker than any other author. In part, that may be because he … Continue reading