Networks – Part II

In my February 15, 2013 post, I wrote about Goodwill’s implementation of Nurse-Family Partnership as an example of a “network” approach to better align and leverage resources to improve lives and help break a cycle of generational poverty. It is a holistic, whole family approach that teaches and reinforces good parenting skills, helps improve pregnancy outcomes and the health of the child, and results in changes in parental behaviors and the environment in the home in ways that are highly conducive to the proper nurturing and development of the child.

Goodwill and other members of the Nurse-Family Partnership network also offer education and employment opportunities for the parents and provide assistance in dealing with housing, transportation, and other issues that are common in low income households. Overall, this approach is helping build stronger families and preventing a lot of social problems from developing later.

The network we have developed that supports and enhances Nurse-Family Partnership’s effectiveness in central Indiana is one of several networks Goodwill has been developing in recent years. In fact, our organization is evolving into a network of networks that are supported by and often linked by shared services.

We have a business development/employment network that includes a number of companies that contract with Goodwill for services that are performed in large part by Goodwill employees with disabilities, criminal histories, and/or low education levels – people who, in many cases, have few vocational options. We also have relationships with companies that hire individuals who are prepared and want to move into situations elsewhere that might offer better long term opportunities for them.

In addition, we are developing two new networks that will further enhance education options for young people and adults. One of those is a network of organizations in other communities and states that will operate Excel Centers under a licensing arrangement with us. The Excel Center model is unique, and those that become part of the Excel Center Network will have access to a lot of materials and services we have been developing over the past three years. They also will be able to shorten their learning curves and become effective more quickly as a result of our experiences.

Finally, we have recently launched the Indiana Network of Independent Schools (INIS) to offer services to other schools that do not currently have access to the level of academic, data analysis, and back office support services we have at Goodwill. By using services offered by INIS, the staff of those schools will be able to utilize their time more effectively to help children succeed.

Supporting all of these networks is an infrastructure that has developed to support Goodwill’s retail operations, commercial services, community-based initiatives for individuals and families, and the growing number of schools we operate.

This development of this “network of networks” is largely a result of two factors. One is the number and quality of relationships we have with many organizations in the public, private, and not-for-profit sectors. The other is a lot of talented staff who see how the resources and capabilities of others can be

combined or leveraged, sometimes in very creative ways, with our in-house resources and capabilities to substantially increase our overall effectiveness and impact and make better use of the total resources available in the communities in which we operate.

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